Due To Sanitary Purpose We Won't Be Able To Return or Exchange Any Lashes or Handmade Items! Unless, Given The Wrong Product or Mistake Is Given!!
Policy / FAQs Reminder
I am not responsible for any loss or stolen packages once it is marked delivered by USPS.
Etsy will email you the Tracking number once the item ships. Please check your spam and trash folders. You are responsible for Tracking your package..
If you want to pay extra for shipping and insurance please contact me. I can definitely do that for you.
Please do reach out to me if you have any questions or concerns As many times as you would like. I am here to help. If I don’t respond within a day please message me again.Sometimes my helper will read the message and it may be missed❤️❤️❤️
Best way to contact me is through Etsy or through my Facebook page ❤️please do not email me through my personal email As it will be easily missed Because I don’t check it on a daily.
If you purchase items that have ships in seven weeks in the title. You may receive multiple packages. Please reach out to me with any questions.
If your address cannot be confirmed by Etsy I will email you to check it. If I don't hear back from you in 3 days I will refund and cancel your order.
Tip: I like to read nice messages. Thoroughly and calmly explain the situation and how you would like it to be resolved. Usually and almost always we can work things out.
Thanks For Your Understanding!! Thanks For Shopping At Smexy Beauty Bar! Please Give Us a 5 Star Rating On Our instagram Page & A Like On Our Facebook Page! Thank You For Your Business!!